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SHOP READY-TO-WEAR WIGS
Q&A AND OUR POLICY
Our Policy
IMPORTANT PLEASE READ:
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Please measure your head correctly before purchasing a unit. Make sure your braids are FLAT AND SMALL, so that you can take proper measurements: passionate crowns will NOT be held responsible for ANY wrong measurements provided.
Q & A:
Q. What is a Glueless Wig?
A. A Glueless wig is a wig that can be worn without any glue.
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Q. How long does the hair last?
A. Virgin Hair is guaranteed to last 2+ years with proper care. ​
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Q. Can changes be made to my order?
A. Please note that once your order has been placed no changes can be made to an order.
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Q. How do I get my measurements for my wig?
A. Please see the measurement chart located under the "SHOP" section of our website.
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Q. Is local pick up available?
A. Yes, local pick up is available ONLY for the Nashville, TN area.
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Q. Can I provide my own hair for a custom wig?
A. Yes, for lace closure wigs only. This service is ONLY available for customers in the Nashville, TN area. Closure & hair provided must be new & a minimum of 3-bundles must be provided for this service.
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Q. I have additional questions, can I contact your office?
A. Yes, please feel free to contact us with any additional questions via email at: passionatecrowns@yahoo.com. Please allow 3-5 business days for all responses.
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ALL SALES ARE FINAL!
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Shipping: ALL orders are shipped with carriers U.S.P.S and U.P.S. ALL orders will require a signature.
​ PROCESSING & SHIPPING TIMES:
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Processing times: Processing times average between 7-21 business days (excluding holidays). This does not include shipping times.
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Shipping Times: Please note that shipping times vary based on location. PC is NOT responsible for any late shipments as a result of mail delays, holidays, or natural disasters.